CUSTOMER SUPPORT

Frequently Asked Questions

Product

How do I know if the part fits my car?

You could quickly find out the part that fits your vehicle by using our part finder tool on the top of the page. If you still need further examination for the compatibility, please use the contact form below to submit an inquiry, or send an message with your vehicle information, such as year, make, model, engine size, drive mode and the position of the auto parts you are looking for, to our customer support email info@365hubs.com.

What is the warranty of your products?

We offer one-year warranty for the following product categories:

  • Wheel bearing
  • Wheel bearing & hub assembly
  •  

Within the time period since the date of your purchase, you're eligible to request refund for your order, or request part replacement if the parts are in-stock.

Shipping

What are the conditions to use free-shipping?

There are no purchase limits for requesting free standard shipping. We offer free standard delivery for all orders in United States. You could find out more about our shipping policy by clicking here.

Do you provide expedited shipping?

Yes. You can choose the expedited shipping service after your shipping information is confirmed, and the shipping rates will be calculated on the final step on check out.

Payment

Do you accept credit card or debit card?

Absolutely! When you proceed to checkout and finish filling out shipping information, you will be asked to select your payment method. Please choose Paypal as this is the only payment gateway. Once the Paypal payment window prompts, please select "Pay with Debit or Credit Card" as the image shows. From there you could enter your credit card/debit card information to complete your order

Ask for help

Cannot find your answer? Ask us!