Buying from 365HubsPro is quick and easy. Find answers to common questions about ordering and shipping here, then choose your products and place your order with us.

Frequently Asked Questions About Shipping

How Long Will It Take to Process My Order?

Our typical order processing time is 1–2 business days. For same-day shipping, please ensure that you place your order before 2PM EST.

What Shipping Options Does 365HubsPro Offer?

We offer free standard shipping for all products via UPS Ground or the US Postal Service. If you need a shipping upgrade, please send a request through our Contact Us page.

How Long Will It Take My Order to Reach Me?

Typically, all orders reach their intended destinations in 3–5 business days.

Does 365HubsPro Have Any Shipping Zone Restrictions?

We currently ship only to the United States. In addition, we are unable to ship to the following regions:

• Alaska/Hawaii
• US Protectorates (including American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands)
• APO/FPO, P.O. Box (Army Post Office/Fleet Post Office/Diplomatic Post Office)

What If My Order Is Lost or Damaged?

Please contact us here within 30 days with your order ID and a brief description of the issue. We will respond within one business day. If the package is damaged, please send pictures of the damaged package and the product as well.

Lost orders can be refunded or replaced free of charge. Damaged orders must be reviewed by our team to determine the cause and extent of the damage. We will cover the return shipping on any orders we deem to have been damaged by 365HubsPro.

365HubsPro guarantees the quality of every product we sell. Learn how our warranty protects you, and find out how to use it in the event that your purchase is eligible.

Frequently Asked Questions about Our Warranty

How Long Does the Warranty on My Purchase Last?

We offer a 1-year warranty on all products, effective from the delivery date of the original purchase.

When Does My Purchase Qualify for Replacement Under Warranty?

365HubsPro will replace any products we have deemed defective, as long as they are still under warranty. Please contact us here with a description of the issue.

Be prepared to answer questions about your experience with the product in question, and provide photos or videos if needed so we can determine whether the product qualifies as defective.

How Do I Know My Purchase Is Still Under Warranty?

Your dated invoice is your warranty certificate and establishes your eligibility for said warranty. The serial number of the part returned must match the serial number stated on the invoice for any warranty agreement to be executed.

Who Pays Shipping Fees for Returning Defective Products Under Warranty?

Should any product prove defective in material or workmanship within the specified warranty period, you must return the defective parts at your own expense and pay for the shipping label for the replacements.

365HubsPro, at our discretion, will replace or repair the part under warranty free of charge and then return the replacement part using the shipping label provided.